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Privacy Policy
This is the web site of Carpet Universe Mills. Our postal address is:
Carpet Universe Mills
105 Powell Drive
Dalton, GA 30720
We can be reached via telephone at 1.800.433.0074. We can be reached via e-mail at
admin@carpetuniverse.com. This Policy is effective as of October 1, 2005.
Carpet Universe Mills uses Google Analytics software to track user traffic patterns throughout the
website. Google Analytics breaks down overall usage and demographic statistics according to a
user's domain name, browser type, and MIME type by reading this information from the browser
string (information contained in every user's browser). Google Analytics also retains keywords
typed into search engines when users attempt to find our site. The collected data is not tied to
any single individual (e.g. no individual profiles are created).
The information we collect is used to improve the content of our web page, to contact consumers
for marketing purposes, and is not shared with other organizations for commercial purposes. If
you supply us with your postal address on-line, you may receive periodic mailings from us with
information on new products and services or upcoming events. If you do not wish to receive such
mailings, please let us know by e-mailing us at the above address. Please provide us with your
exact name and address. We will be sure your name is removed from the list we share with other
internal organizations.
Persons who supply us with their telephone numbers on-line may receive telephone contact from
us with information regarding new products and services or upcoming events. If you do not wish
to receive such telephone calls, please let us know by calling 1.800.433.0074. Please provide us
with your name and phone number.
If a consumer requests a copy of our "Do Not Call" policy, we will send a copy via U.S. mail.
Consumers may request, by telephone or in writing, that our company stop calling them and
place their name on a "Do Not Call" list. Although we may ask for your name, address and
telephone number, we will accept your request even if you only provide your telephone number.
You have a right to have calls stopped and to be put on our "Do Not Call" list even if you are still
a customer.
When we receive your request, your telephone number is added to our "Do Not Call" list within 7
business days. In some cases it may take up to 15 business days for your telephone number to
be removed from other company wide calling lists. Your request will stay on our list for at least 5
years. If you move, change your telephone number, or add an additional telephone number, you
must provide us with the new telephone number in order for us to prevent calls to that number.
We will not share the information you provide with anyone except affiliated companies or
subsidiaries without your prior written permission.
All employees that engage in outbound telephone solicitation are trained in this policy and made
aware of these procedures before they are allowed to place calls to consumers. Managers,
supervisors, or trainers review the policy with these employees annually.
If the consumer notifies us that they have received a telephone call from us after they have
already requested to be placed on our "Do Not Call" list, we will apologize for the intrusion and
have a manager or supervisor investigate. The manager or supervisor will also personally
confirm that the telephone number is on the "Do Not Call" list. Upon request, we will mail the
consumer a confirmation that their telephone number is on the list. The methods and procedures
in this "Do Not Call" policy are reviewed by Call Center Project Manager annually.
If you have any questions, comments or concerns please contact us at: Compliance Department;
Carpet Universe Mills; 105 Powell Drive; Dalton,GA ,30720; (800) 433-0074.
With respect to ad servers: We do not partner with or have special relationships with any ad
server companies. From time to time, we may use customer information for new, unanticipated
uses not previously disclosed in our privacy notice. If our information practices change at some
time in the future, we will post the policy changes to our web site. We will use for these new
purposes only data collected from the time of the policy change forward. If you are concerned
about how your information is used, you should check back at our Web site periodically.
Customers may prevent their information from being used for purposes other than those for
which it was originally collected by calling us at the above telephone number. We do not provide
site visitors with access to the information that we have collected and maintain about them and
provide no on-line ability to have factual inaccuracies corrected.
With respect to security: we have appropriate security measures in place in our physical facilities
to protect against the loss, misuse or alteration of information that we have collected from you at
our site. If you feel that this site is not following its stated information policy, you may contact us
at the above addresses or phone number.
This is the web site of Carpet Universe Mills. Our postal address is:
Carpet Universe Mills
105 Powell Drive
Dalton, GA 30720
We can be reached via telephone at 1.800.433.0074. We can be reached via e-mail at
admin@carpetuniverse.com. This Policy is effective as of October 1, 2005.
Carpet Universe Mills uses Google Analytics software to track user traffic patterns throughout the
website. Google Analytics breaks down overall usage and demographic statistics according to a
user's domain name, browser type, and MIME type by reading this information from the browser
string (information contained in every user's browser). Google Analytics also retains keywords
typed into search engines when users attempt to find our site. The collected data is not tied to
any single individual (e.g. no individual profiles are created).
The information we collect is used to improve the content of our web page, to contact consumers
for marketing purposes, and is not shared with other organizations for commercial purposes. If
you supply us with your postal address on-line, you may receive periodic mailings from us with
information on new products and services or upcoming events. If you do not wish to receive such
mailings, please let us know by e-mailing us at the above address. Please provide us with your
exact name and address. We will be sure your name is removed from the list we share with other
internal organizations.
Persons who supply us with their telephone numbers on-line may receive telephone contact from
us with information regarding new products and services or upcoming events. If you do not wish
to receive such telephone calls, please let us know by calling 1.800.433.0074. Please provide us
with your name and phone number.
If a consumer requests a copy of our "Do Not Call" policy, we will send a copy via U.S. mail.
Consumers may request, by telephone or in writing, that our company stop calling them and
place their name on a "Do Not Call" list. Although we may ask for your name, address and
telephone number, we will accept your request even if you only provide your telephone number.
You have a right to have calls stopped and to be put on our "Do Not Call" list even if you are still
a customer.
When we receive your request, your telephone number is added to our "Do Not Call" list within 7
business days. In some cases it may take up to 15 business days for your telephone number to
be removed from other company wide calling lists. Your request will stay on our list for at least 5
years. If you move, change your telephone number, or add an additional telephone number, you
must provide us with the new telephone number in order for us to prevent calls to that number.
We will not share the information you provide with anyone except affiliated companies or
subsidiaries without your prior written permission.
All employees that engage in outbound telephone solicitation are trained in this policy and made
aware of these procedures before they are allowed to place calls to consumers. Managers,
supervisors, or trainers review the policy with these employees annually.
If the consumer notifies us that they have received a telephone call from us after they have
already requested to be placed on our "Do Not Call" list, we will apologize for the intrusion and
have a manager or supervisor investigate. The manager or supervisor will also personally
confirm that the telephone number is on the "Do Not Call" list. Upon request, we will mail the
consumer a confirmation that their telephone number is on the list. The methods and procedures
in this "Do Not Call" policy are reviewed by Call Center Project Manager annually.
If you have any questions, comments or concerns please contact us at: Compliance Department;
Carpet Universe Mills; 105 Powell Drive; Dalton,GA ,30720; (800) 433-0074.
With respect to ad servers: We do not partner with or have special relationships with any ad
server companies. From time to time, we may use customer information for new, unanticipated
uses not previously disclosed in our privacy notice. If our information practices change at some
time in the future, we will post the policy changes to our web site. We will use for these new
purposes only data collected from the time of the policy change forward. If you are concerned
about how your information is used, you should check back at our Web site periodically.
Customers may prevent their information from being used for purposes other than those for
which it was originally collected by calling us at the above telephone number. We do not provide
site visitors with access to the information that we have collected and maintain about them and
provide no on-line ability to have factual inaccuracies corrected.
With respect to security: we have appropriate security measures in place in our physical facilities
to protect against the loss, misuse or alteration of information that we have collected from you at
our site. If you feel that this site is not following its stated information policy, you may contact us
at the above addresses or phone number.
| Privacy |
| Carpet Universe Mills "The Carpet Capitol of the World" #1 Universe Way 105 Powell Drive Dalton, GA 30720 1-800-433-0074 Copyright ...Carpet Universe Mills ... 2002 |